Welcome to Citizens Advice Monmouthshire County

Welcome to Citizens Advice Monmouthshire County

Free Independent, Confidential, Impartial Advice

We are a charity that improves people’s lives by giving free, independent, confidential, impartial advice whilst campaigning for change across Monmouthshire as well as across Wales and further afield.

Get Help

Advice

Services

Our Projects

Working With Us

Working With Us

Contact

Contact

Our Goal is to help everyone find a way forward…

No matter who you are, what your situation is, and whatever problems you may face.

Our culture:

  • Value diversity

  • Promote equality

  • Challenge discrimination wherever we see

  • Campaign to improve the policies and practices that affect people’s lives

  • adobestock 65848214 citizens advice monmouth xx
  • adobestock 74553042 citizens advice monmouth xx
  • adobestock 269856552 citizens advice monmouth xx
  • adobestock 276022320 citizens advice monmouth xx
  • adobestock 335006237 citizens advice monmouth xx
  • adobestock 387646971 citizens advice monmouth xx 2 citizens advice monmouth xx

What we do

People come to us with all sorts of issues.

  • You may have money, benefit, housing or employment problems.

  • You may be thinking about legal advice, need help with health problems or have been misled by a dodgy advert.

  • You may be facing a crisis or just considering your options.

Still unsure? Start by using the Get Help button below. You’ll find information and guidance on a range of issues.

Citizens Advice Monmouthshire County Small logo

Our Projects

We have a number of local projects that offer a range of services to the residents of Monmouthshire.

  • Find out which benefits may apply to your personal situation.

  • Providing advice on energy efficiency, energy schemes and reducing fuel poverty along with income maximisation and energy debt advice.

  • We can support you with any housing related query through our New Start project, funded by the Housing Support Grant..

  • Our projects cover many areas where we can help you locally.

If you're struggling with living costs

If you don’t have enough to live on, you might be able to get help from your local council or an interest-free loan from the government.

If you're waiting for benefit payments to start, you might be able to get your benefit paid early.

The difference we can make together

0
We helped 4857 people in 2022
0
We helped 4857 people in 2022
0
Providing advice on 11,071 individual issues
0
Providing advice on 11,071 individual issues
£0
Securing income gains of £2,596,943
£0
Securing income gains of £2,596,943

Vacancies

We fight daily for a fairer and more just society, empowering people by giving them a voice and supporting them to improve their quality of life.

A career that makes a difference!

Looking to volunteer?

Volunteering is a great way to learn new skills, meet new people and given back to our community.

Our volunteers come from all sorts of backgrounds and help with everything we do. The work is both rewarding and fun.

If you’d be interested in joining our team click the link below.

Our local impact

Our Impact Report In Monmouthshire County Q2 – 2024-2025

Published On: 12/11/2024|

Thank you to all our funders & partners

Funded By Welsh Government
The Trussell Trust
Citizens Advice
energy saving trust
AQS
IAQF
Cyber Essentials
Moondance Foundation
Trellech United Community Council
Shirenewton Community Council
Rogiet Community Council
Portskewett Community Council
Monmouth Town Council
Magor with Undy Town Council
GDAS
Chepstow Town Council
Caldicot Town Council
Abergavenny Town Council
Cyngor Cymuned Goetre Fawr Community Council
Mitchel Troy United Community Council
Monmouthshire Council
Peoples Postcode
St Arvans Community Council
Usk Town Council
Whitecastle Community Council
Aviva Community Fund