For clients with a private landlord Private Sector Rented arrears helpline telephone number 0808 278 7920
Business Wales website https://businesswales.gov.wales/ or telephone 03000 6 03000
Business Debt Line – https://www.businessdebtline.org/ & 0800 197 6026 Monday to Friday 9am-8pm.
Landlords Association https://www.nrla.org.uk/ there is a dedicated advice line but they will need to be a member of the Landlords Association to access it.
Telephone 0800 138 3944 information for clients who are looking to book an appointment can be found here https://www.citizensadvice.org.uk/wales/debt-and-money/pensions/get-ready-for-your-pension-wise-appointment/
0808 223 1133 further information can be found here https://www.citizensadvice.org.uk/wales/consumer/get-more-help/if-you-need-more-help-about-a-consumer-issue/
0300 111 2141 Useful for anybody needing support with forms from the Coroner’s Court or Inquest support. https://coronerscourtssupportservice.org.uk/
0800 121 4433 – Personal Independence Payments helpline
0800 917 2222 – Used to start a Personal Independence Payments claim
0800 328 5644 – Universal Credit Helpline
0300 123 1100 – Employment Issues
08000 495 495 – Housing Issues
Monmouthshire County Council 01633 644 644 or housingoptions@monmouthshire.gov.uk
You can also visit a local Hub (click here to view Hub locations and opening times) where you will be supported to make a homeless application.
How to tell us about a rough sleeper.
If you notice someone rough sleeping it is best to complete a referral to Streetlink.
Streetlink 0300 500 0914 – 24 hours a day and 7 days a week, Signing up online (Click to visit Streetlink website).
Cyfannol Women’s Aid – https://cyfannol.org.uk/
National Domestic Abuse helpline 08082000247 or the Website: www.nationaldahelpline.org.uk
Monmouthshire Carers Network https://www.monmouthshire.gov.uk/social-care/carers-project/
Welsh Government – https://www.gov.wales/about-us
Department for Business & Trade – https://www.gov.uk/government/organisations/department-for-business-and-trade/about
Monmouthshire County Council – https://www.monmouthshire.gov.uk/
Trussell Trust – https://www.trusselltrust.org/about/
Citizens Advice – https://www.citizensadvice.org.uk/wales/
Energy Saving Trust – https://energysavingtrust.org.uk/about-us/
Caldicot Town Council – http://www.caldicottc.org.uk/
Chepstow Town Council – https://www.chepstow.co.uk/
Monmouth Town Council – http://www.monmouth.gov.uk/
Abergavenny Town Council – https://abergavennytowncouncil.gov.uk/
Portskewett Community Council – https://www.portskewettcc.org/
Magor with Undy Town Council – http://www.magorundy.org.uk/Home_Page_19306.aspx
Rogiet Community Council – http://www.rogietcommunitycouncil.co.uk/
Shirenewton Community Council – https://www.shirenewtoncc.org.uk/
Trellech United Community Council – https://trellechunited-cc.gov.uk/
Usk Town Council – http://www.usktown.org/
Call on 0800 702 2020
Call us on 0808 250 5700
The Universal Credit helpline is: 08000 241220
Out of Hours Telephone Number: 0800 328 4432
For Information, Advice or Assistance about an adult contact:
Monmouth, Usk & Raglan:
01600 773041
Abergavenny:
01873 735885
Chepstow & Caldicot:
01291 635666
For adults needing help and support at home or in the community, visit:Social Care for Adults – Monmouthshire
For Information, Advice or Assistance about a child or young person, contact: 01291 635669.
For children needing help and support at home or in the community, visit: Social Care for Children – Monmouthshire
